Frequently Asked Questions

Learn more about J&P Auto and contact us if you have more questions!

General Auto Repair Questions

This depends on your car’s mileage and type. Generally, consult your owner’s manual for recommended service intervals. However, a good rule of thumb is to get a basic oil change every 3,000-5,000 miles and a comprehensive service check every 12 months or 15,000 miles.

There are many signs, but some common ones include unusual noises, warning lights on the dashboard, vibrations, difficulty steering or braking, leaks of fluids, and burning smells. If you experience any of these, it’s best to have your car checked by a professional.

We accept VISA, Mastercard, debit cards, and e-transfer.

Auto Body Questions

Your safety is first! If anyone is injured, call 911 immediately. If it’s safe to do so, move your car out of traffic and exchange insurance information with the other driver(s) involved. Take pictures of the damage and the scene of the accident if possible. Then, contact your insurance company and J&P Auto to schedule an estimate.

This depends on your specific insurance policy. We recommend contacting your insurance company to understand your coverage details. J&P Auto can work directly with your insurance company to streamline the repair process.

The repair time depends on the severity of the damage. Our team will provide a more accurate timeframe after a thorough inspection. Minor repairs may only take a few days, while major collision repairs could take a week or longer.

Our experienced painters use state-of-the-art technology to achieve a perfect match to your car’s original paint colour.

Detailing Questions

This depends on your driving habits and how dirty your car gets. A good rule of thumb is to get a professional detail at least once or twice a year, with more frequent washes and interior cleaning in between.

Minor scratches and blemishes may be buffed out during detailing. However, deeper scratches and dents will likely require additional paintwork or body repair services. Our technicians can assess the damage and recommend the best course of action.

Oil Change Questions

Consult your owner’s manual for the recommended oil change interval based on your car’s make, model, and typical driving conditions. Generally, oil changes are needed every 3,000-5,000 miles for conventional oil and 7,500-10,000 miles for synthetic oil.

We use high-quality oil that meets or exceeds the manufacturer’s specifications for your car. We can discuss the different oil options available to choose the best fit for your vehicle.

Our Family of Services

As a multi-faceted transportation company, we offer wrap-around services designed with our communities in mind.

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Looking for a boost or need help with vehicle recovery? Look no further than Cliff’s Towing.

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Need to book a cab? Visit Greater Edmonton Taxi Service to download our app and get your ride in no time!

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Need to book transportation for a larger party? Visit Prestige Limousine to learn more about our airport, corporate, grad, and wedding services.

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